We look forward to hearing from you.
Kitcho builds around a service pattern, not a product code. Start with fish & chips — more scenarios rolling out as we ship more product.
FREQUENTLY ASKED QUESTIONS
Yes. Every SKU carries UKCA and CE marking. Technical files (EN 60335-1, EN 60335-2-37, EMCand LVD) are available under NDA before order and shipped with the unit.
Standard 2 years parts & labour from the install date. Hospitality framework and multi-site contracts extend to 3 years.
K-8C and K-12C ship in 48 hours from UK stock. Freestanding units ship in 5-10 working days.
Demo / trial units have a separate calendar.
Critical wear parts (thermostat, elements, baskets, gaskets) are held in UK stock. Standard SLA:dispatch within 24h, install support within 72h via our partner service network.
Yes. We separate end-customer and dealer enquiry streams so that pricing and lead times are consistent. Apply via the Get Quote page.
Yes. Free demo at our UK showroom, paid trial-unit programme on your own kitchen line -7, 14 or 30 days. See Use Cases for the full SOP.